Contact details for our two branches located in High Wycombe and Marlow. Contact your local branch and we'll be happy to help.
High Wycombe Office
S G Busby Ltd
106 - 108, Desborough Road
Telephone: 01494 441441
Monday to Friday:
9:00am - 5:30pm
9:00am - 1:00pm
Covid Lockdown Update
Our High Wycombe and Marlow doors are reopening to the Public from the 2nd of December 2020. All Visitors must wear a face mask when entering our Shops.
Whether you need to take out, renew, change or make a claim to your policy, it is business as usual.
You can continue to depend on us to shop around and find you the best deal, giving you the guidance on the products best suited to your needs. We can help point out the types of cover available and help you work out what you need, comparing Prices and Product Features.
On the 18th May 2020, the Financial Conduct Authority introduced new measures for insurance and premium finance firms to help clients in financial difficulty.
Should you be experiencing financial hardship, or if things change at work or home, we may be able to help.
Information can be found by following the link below.
S G Busby Ltd
51 West Street
Monday to Friday: 9:00am - 5:00pm
Our High Wycome Office is open on a Saturday from 9:00am through to 1:00pm, and are happy to help you.
Telephone: 01628 471557
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS).
More information is available on request or on their website,www.financial-ombudman.org.uk
We are also required to inform you of the availability of the Online Dispute Resolution Platform to assist you if we are unable to resolve your complaint. However, this service will refer your complaint to the Financial Ombudsman Service,so you may instead wish to contact them directly.
More information is available on their website: https://ec.europa.eu/consumers/odr/main/?event=main.consumer.rights